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TERMS AND CONDITIONS OF ACCESS OR USE

Updated 17th May 2024

Acceptance of Terms -

By accessing and utilizing the SpeakX application, you acknowledge your agreement to adhere to these Terms and Conditions. It is essential to carefully review and understand these terms as they govern your use of our app. If any part of these terms is not agreeable to you, we request that you cease using our app.

Protecting Our Company -

These Terms and Conditions protect our company from any claims or legal actions that may arise. By using our app, you agree to indemnify and hold us harmless from any liabilities, losses, or damages incurred due to your use of our app. To protect our company's interests, fully comprehend the implications and responsibilities outlined in these terms.

Subscription and Payment -

  • When you subscribe to SpeakX, you consent to a monthly fee of ₹299, which will be automatically deducted from your linked UPI account.
  • Please note that any additional charges incurred by your bank or during transactions, such as transaction or currency conversion fees, will be borne solely by you.
  • We recommend keeping a sufficient balance in your account to ensure uninterrupted access to the SpeakX platform.

Refund and Cancellation Policy -

  • The ₹9 trial package fee is refundable only during the active trial period. After the 7-day trial period, the cost becomes non-refundable.
  • The ₹299 monthly subscription fee is refundable only for the current month. Subscriptions that have been utilized in previous months are not eligible for refunds.
  • Refunds are applicable for multiple mandates made by mistake during payments for previous and current months.
  • The refund will be initiated to the same account from which the payment was made.
  • The amount may take 3-5 business days to reflect in your account.
  • You can cancel your subscription anytime; no fees will be charged the following month after subscription cancellation.
  • Post cancellation, the automatic deduction from your UPI account will cease starting the following month, giving you complete control over your subscription.

Modifications to the Service and Prices -

  • Prices for our products are subject to change without notice.
  • We reserve the right to modify or discontinue the service (or any part or content thereof) without notice at any time.
  • We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.

User Responsibilities -

  • As a user, it is your utmost responsibility to ensure the strict confidentiality of your account information.
  • You are solely accountable for any activities that take place under your account.
  • In the event of any unauthorized access to your account, it is imperative that you promptly notify us without delay; failing to do so will lead to the cancellation of your account.

User Conduct and Prohibited Activities

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Intellectual Property -

All content available on SpeakX, including text, graphics, videos, and software, is owned by SpeakX and is protected by international copyright laws. Any unauthorized reproduction, distribution, or misuse of the content is strictly prohibited and may result in legal consequences. We take the protection of our intellectual property seriously to ensure the integrity and value of our platform.

User Content -

SpeakX values the creativity and expression of its users and encourages the sharing of diverse perspectives and ideas. However, please note that SpeakX reserves the right to remove any content that is deemed inappropriate or violates our community guidelines. We strive to maintain a safe and respectful environment for all users.You agree to not encourage or assist or engage others as well as yourself in transmitting, hosting, displaying, uploading, modifying, publishing transmitting, updating or sharing any information that -

Belongs to another person and to which the user does not have any right to;

  • Is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, trolling, propoganda or otherwise unlawful in any manner whatever;
  • Harm minors in any way;
  • Infringes any patent, trademark, copyright or other proprietary rights;
  • violates any law for the time being in force;
  • Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  • Impersonate another person;
  • Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
  • Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

User Eligibility -

Only individuals deemed competent under the Indian Contract Act, 1872, may register for our Application and services. Minors and un-discharged insolvents are ineligible. Minors may use our services under the supervision of their legal guardians, who agree to our terms. The Company is not liable for misuse, especially by minors. Users must ensure accuracy of provided data and obtain parental consent if a minor is involved. We reserve the right to terminate subscriptions if users are under 18 without proper consent or provide inaccurate information. Users are solely responsible for meeting eligibility criteria. Minors must obtain parental consent before sharing personal information on the Application.

Troubleshooting and Application Slowdown -

  • While we strive for optimal performance, slowdowns may occur due to various factors.
  • Regular updates and maintenance may temporarily affect application performance.

Accessibility Statement -

SpeakX is dedicated to making our app accessible to all users, including those with disabilities. We adhere to accessibility standards like the Web Content Accessibility Guidelines (WCAG) to ensure usability for diverse needs. Our features include alternative text, keyboard navigation, adjustable fonts, and screen reader compatibility. We continuously improve accessibility through user feedback and collaboration with experts. If you encounter barriers, please reach out so we can address your needs and enhance accessibility for all.

Warranty Disclaimer & Limitation of Liability -

  • We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

  • We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

  • You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

  • You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Indemnification

By agreeing to these terms, you commit to defend, indemnify, and hold harmless SpeakX, its affiliates, licensors, and service providers from any claims, liabilities, and costs arising from a breach of these terms by you or any third party using your account. This includes but is not limited to legal expenses, damages, and losses incurred as a result of your actions or the actions of those using your account. Your commitment to indemnify ensures that SpeakX and its partners are protected in any disputes or legal issues that may arise.

Termination

SpeakX reserves the right to terminate any account that violates these terms. Examples of violations include but are not limited to, engaging in fraudulent activities, spreading hate speech, or engaging in any form of illegal behavior. Users, on the other hand, have the flexibility to terminate their accounts at any time. This helps ensure a fair and secure environment for all platform users.

Privacy

At SpeakX Company, we prioritize your privacy and are committed to maintaining the confidentiality of your personal information. We understand the importance of privacy and are dedicated to protecting your data from unauthorized access. Below are key points of our Privacy Policy that outline how we handle your information:

  • Data Protection: We implement stringent security measures to safeguard your personal information from unauthorized access, alteration, or disclosure. However, it is essential to note that while we strive to ensure the utmost security of your data, we cannot guarantee that data breaches will not occur due to external factors beyond our control. SpeakX Company shall not be held liable for any data leaks due to such external factors.
  • Use of Personal Information: The personal information you provide will be used to personalize content, notifications, and other aspects of our service to enhance your experience. We also use your data for analytical purposes to improve the quality of our services and offer you more relevant features.
  • Sharing of Information: SpeakX Company is committed to not sharing your personal information with any third parties except as outlined in our Privacy Policy or when legally required. Your trust is paramount, and we will always seek your consent before using your information for purposes beyond those for which it was initially collected.
  • Your Rights: You have the right to access, correct, or delete your personal information held by us. Our Privacy Policy provides detailed information on how you can exercise these rights.

Your trust is important to us, and we are dedicated to ensuring the security and privacy of your information. If you have any questions or concerns about our privacy practices, please do not hesitate to contact us.

Dispute Resolution

Any disputes arising from these terms will be resolved through arbitration in Gurgaon, India, by the Arbitration and Conciliation Act, 1996.

Disclaimer on Third-Party Links and Content-

Certain content, products and Services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Governing Law

These Terms and Conditions are governed by Indian law, without regard to its conflict of laws rules.

Feedback and Complaints

Your feedback is invaluable to us. While we aim to provide excellent service, there may be occasions where you believe we could improve. Please feel free to communicate any suggestions or complaints to us.

Waiver

The failure of Speak to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. Any waiver of any provision of this Agreement will be effective only if in writing and signed by SpeakX.

Safety

At SpeakX, the safety and security of our learners is of utmost importance. We have implemented comprehensive measures to create a safe learning environment. However, we strongly emphasize the need for guardians to supervise minors actively during their online learning sessions. We can ensure a positive and secure educational experience for all by working together.

Support (Chat/Email) Functionality -

  • SpeakX may suspend the Chat/Email service at any time without notice.
  • SpeakX or its executives are not responsible for any delay caused in attending to or replying to the queries via chat/email.
  • SpeakX may store communication through Chat/email for future reference.
  • While 'chatting/emailing,' you may not communicate any objectionable information.
  • The Chat/Emailing room shall not be used for selling products or solicitation.

Mode of Payment -

Payments for the products available on the Site may be made in the following ways:

  • Credit card, Debit Card, and Net Banking payment options are instant and recommended to ensure faster payment processing.

Changes to Terms of Service and Assignment -

We may, from time to time, change these Terms of Service. Such revisions shall be effective immediately; however, for existing members, such revisions shall, unless otherwise stated, be effective 30 days after posting.

Force Majeure -

In the event of unforeseeable circumstances such as natural disasters, governmental actions, or civil unrest ("Force Majeure Events"), SpeakX shall not be liable for any failure to perform its obligations under these Terms and Conditions. SpeakX will make reasonable efforts to notify users of such events and resume services promptly thereafter. Users acknowledge and understand the potential impact of Force Majeure Events on app services and agree to mitigate damages to the extent possible.

SpeakX Support Contact -

For any queries or concerns, please email us at contact@ivypods.com.

BY USING THE SPEAKX APP, YOU ACKNOWLEDGE AND AGREE TO THESE TERMS AND CONDITIONS. If you disagree with any part of these terms, we request that you discontinue using our application.